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Terms That Govern Your Account

Access to Jill Bat and use of our services — including deposits via bKash, Nagad, and Rocket — is subject to the legal terms on this page.

Account TermsPrivacy PolicyEligibility RulesJurisdiction Notice
Jill Bat Terms That Govern Your Account
LEGAL CONTACT

Reach Our Policy Team

Email Support Send policy and account queries to our support address. We aim to respond within one business day and will route legal questions to the right team.
Live Chat Our chat channel is open for account-level questions, including queries about terms changes, eligibility, and how your wallet transactions are handled.
Account Help If a term affects your ability to deposit via bKash, Nagad, or Rocket, raise it through the account help portal so we can review your specific situation.
DATA AND SECURITY

How We Handle Your Information

Data Retention We keep account and transaction records for as long as your account is active, and for a defined period afterward as required by our compliance framework. You may request a summary of held data.
Cookie Policy We use essential cookies to keep your session active and functional cookies to remember your wallet preference — such as bKash or Nagad — across visits. No tracking cookies are placed without notice.
Account Security Accounts are protected by mobile OTP verification at login. If you notice unusual access, lock your account from the settings page immediately and contact support.
Data Change Requests To update, correct, or request deletion of your personal data, submit a written request via our support email. We will confirm receipt and process it within the period set in our privacy policy.

Questions About Our Terms

Access depends on your local law and the regions we currently support. Verify that online gaming is permitted in your area before opening an account or making any deposit.

We will notify you by the contact method on file. Your account balance, including any pending Nagad or Rocket withdrawals, will be processed through our standard closure procedure.

Email our support team with your registered mobile number and a description of the data you need. We will verify your identity and respond within the timeframe set in our privacy policy.

Yes. Raise a transaction dispute through the account help portal with the wallet reference number. Our team reviews payment records and will contact you with an outcome.

We post an update notice on the site and send a notification to your registered contact. Continued use of your account after the effective date means you accept the revised terms.

Send a message to our support team marked as a privacy query. We route these directly to the team responsible for data handling and will acknowledge your request promptly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.